Thank you for shopping with Bunny & Friends!
We want you to love every product you receive, and we stand behind the quality of all bath, body, and candle items.
Returns & Exchanges
Because our products are personal-care and handcrafted, we do not accept returns or exchanges once an item has been opened or used.
Damaged or Incorrect Orders
If your order arrives damaged, melted, or incorrect, please contact us within 48 hours of delivery.
Email us at bunniewear@gmail.com with:
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Your full name
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Order number
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A clear photo of the issue
We will gladly send a replacement or issue store credit.
Cancellations
Orders can only be canceled within 2 hours of purchase. After this window, production begins and the order cannot be reversed.
Final Sale Items
Seasonal items, sale items, and holiday collections are final sale.
Shipping Issues
We are not responsible for lost or stolen packages marked “Delivered.”
Please contact your local carrier for claim assistance.
